We really enjoyed working with the whole Garman team, it really felt like working with family. We couldn’t have asked for a better, more knowledgeable team. They were constantly on top of everything and emailed/texted/called back almost instantly every time. Jon, Adam, Melissa, Melissa, and Angie made our first time home buying process seamless. We cannot thank them enough.
Everything moved along fast and smoothly and loved how Ruoff consistently stay in touch and let us know everything that was going on
We had to move quickly on finding a new lender that could process a pre-approval as well as handling our loan. Adam and the Ruoff team went above and beyond in getting everything taken care of from starting the application to even after the closing.
Adam Garman was just fantastic in the whole process, working very hard in all aspects to get the loan approved. This was much appreciated. He was ably assisted by Melissa Vanmeter, who was also superior in her interaction with us. We were extremely happy with the whole exprience.
I really like the team at Ruoff, I thought the customer service provided was above and beyond. Thank you Melissa Mercer and Adam.
Just the attitude and urgency of the team, from Adam and Jon to both Mel’s. They were all on top of things through the whole process.
Ya'll know how to get things done and in a reasonable manner too.
everything went really well pertaining to the Ruoff team! they did everything they said they would and more :)
Everything went as Adam explained it would, and I couldn't have imagined anything going differently.
Adam was very kind in the explaining process of everything. This was all so new to me and I didn’t know what anything meant. He was very clear and understanding.
I appreciated that Adam was able to remember specific details about my mortgage process, and was as helpful as I needed him to be.
I really liked how available Adam made himself to us. It was very helpful because I'm a nurse and my work schedule varies all the time so it was nice he was available during non-business hours.
