Adam was so amazing! He was so patient and kind. We had originally started our loan process with another bank and it was terrible and so stressful! Adam made us feel taken care of and at ease. He followed through with all his commitments and he helped us have a great close. This is our first home so it started off as a nightmare (with the previous bank) and Adam turned it all around! We are so grateful!
Mr. Vogel was very prompt and thorough when it came to returning phone calls and emails. He answered all of our questions and made us feel comfortable.
This was the easiest mortgage process we've ever had BY FAR. Adam and team we're very on top of things, very responsive, and required very little out of us through the process. It turned out to be a wild season for our family so we really appreciated that. Highly recommend.
Adam went above and beyond for my loan needs. He did everything in his power to get the best rates and get the loan executed as quickly as possible.Adam was very understanding and easy to work with. I have recommended him to my friends and family."
This was my first time buying a home and Ruoff made this a great experience. I felt good and very comfortable calling Adam with any and ALL questions. He was always so patient with me and that helped me a lot. The Staff in the office was amazing as well. Everyone was on top of their tasks.
Adam was EXCELLENT. I would recommend Adam to anyone looking for a mortgage agent. He was completely upfront with us and everything we discussed on day 1 met or exceeded expectations in terms of anticipated closing costs, anticipated monthly costs (P&I, PMI, and Escrow), and expected rate. He was super attentive and clarified any questions immediately.
Adam kept me updated and always made sure to find answers quickly if I had a question. He was friendly and always quick to return my phone calls or emails. It is important to me to be informed and Adam never made me feel like I was bothering him. I felt welcome to call him anytime without being made to feel I was overstepping my bounds.
Adam is a gem! Whenever I was feeling stressed, he calmed me down with his calm demeanor. He is extremely knowledgeable and I will always recommend him. He kept me informed through every step of the mortgage process. He is a definite asset for Ruoff!
Everything went well! I've been through both credit union and bank for a mortgage and my experience with Ruoff and working with Adam was the best! Thank you!
Adam Vogel and Sarah Herring did a terrific job of keeping my husband and me up to date throughout the loan process. They also managed to get us a lower interest rate at closing then what was originally quoted at the start! We were treated like family - Thank you Ruoff Team!
Everything was streamlined and communication was excellent. Would highly recommend Adam and Ruoff!
Adam was very friendly and well-informed. He was very responsive and did a great job relaying information in a timely manner. My realtor was impressed with the closing package and also with Adam and his attention to detail.
