100.00% Customer Satisfaction Rating
Lori was fantastic to work with. She answered questions in plain language and over-delivered on her promises. There were no surprises at the closing. The whole process was smooth, friendly and professional .
Excellent communication, simplified process, knowledgeable all around!
This was fast and so excellent!!!
Lori was attentive, knowledgeable, and made me feel like I mattered.
Lori is very knowledgeable on the loan process and helps make the process simple for home buyers
I appreciate Lori working though a lot of changes throughout the closing.
Explain things I did not understand
Excellent!!!
Answered questions I had.
Lori was very easy to speak to and she explained. Things that I did not understand she was great.
thank you for helping me with this home purchase!
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* Reviews and comments have been submitted by customers voluntarily, are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Show more
Working with Lori for our home loan was easily the best decision we made. From the start, they were incredibly transparent about our options and took the time to explain the 'why' behind the numbers, which gave us so much peace of mind. Lori was always a step ahead of the deadlines and kept us updated every step of the way. we never had to wonder where we stood. If you want a lender who… Click to Read Full
LoriI!! That is what was extreamly well ! She's personable, knowledgeable, and an overall bad-azzz! I have NEVER had anyone advocate for me like she did. If it wasn't for her, there would not have been a closing. She makes Ruoff and the entire process shine. I used her before, I used her now, and I'll use her again.… Click to Read Full
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