99.09% Customer Satisfaction Rating
Matt Koch was contacted with a purchase agreement that was on the verge of falling through. He guided me through exactly what needed to be done and stressed how important the timing was to make this successful. Communication was perfect. Never left me waiting or wondering what the next step was. His prediction of the deadline was perfect. I can honestly say without him this would not have been successful.
Thank you for making our home purchase such an enjoyable experience. We were always informed, supported, and everything went seamlessly. Your kindness and assistance did not go unnoticed. We could not of been in better hands than yours. Thank you!
Matt knew exactly what our "unique" situation needed. We are self employed, own rental property and had a lot of co-debt to consolidate. It was work, but he got it done! He was the best and most knowledgeable/professional mortgage originator I have ever worked with. Five stars does not do my rating justice - he was 10 stars!
This Guys A Beast! Fast, Friendly, and Accommodating!! I Highly Recommend! Is Awesome!
They took the stress out of a stressful process. Really felt like they cared about me as a person in every way. They make you feel like family. I couldn’t have been more pleased with the experience.
Already raved about Matt to all my coworkers and family. He kept me informed, educated me, kept things light and made certain I understood everything. Matt made me laugh and kept focus on the purchase throughout. I have bought and sold previously, but this transaction was the smoothest and most level-headed transaction I’ve ever had. Buying and selling a home was terrifying in the past!
I can't recommend Matt enough. He went out of his way to make sure we understood the entire process. He is incredibly professional and a fantastic communicator. We truly appreciate all his effort over the last 2 months making a complicated task as painless as possible. We can't thank him enough!
Matt Koch is amazing! He was so attentive and encouraging throughout this entire process. Matt answered questions and updated me regularly. He even pulled me over the finish line when I became frustrated. I am so thankful to him.
Matt worked with us on our loan and as first time buyers (who had a million questions). Matt was helpful, thorough, and took the time to walk through everything with us. He was very available and quick with communication. Could not recommend him more!
Everyone’s help Matt was super professional but what I appreciates most was his patience and willingness to educate me and address all of my questions. Good Stuff!!
01 / 10
* Reviews and comments have been submitted by customers voluntarily, are solely the views of such customers, and have been screened by Ruoff Mortgage Company, Inc. Show more
Matt was transparent and clear throughout the entire homebuying process. He was easy to communicate with and helped us every step of the way. We felt he had our best interests in mind, and we appreciated that he was supportive without ever being overbearing. Wed happily recommend him!
going over the different rate options. everything was clear and easy to understand
You're very helpful and accommodating. You and your team do a good job. We are very happy first homeowners.
Everyone was so friendly even through complications.
Matt was an absolute pleasure to work with throughout our home buying process. He was knowledgeable, responsive, and always took the time to explain everything clearly, which gave us a lot of confidence every step of the way. He made what could have been a stressful experience feel smooth and manageable. His communication was excellent, and he truly had our best interest in mind from… Click to Read Full
was such a joy to work with. Also, his assistant Jimmy was a huge help. Everything was easy and I never felt like I was left in the dark with the loan process. They were very informative and attentive would definitely recommend 100%.
Matt was awesome, he and his assistant Jimmy were always very attentive in any concerns or questions i had. They reached out daily in the process of getting my home loan. They were clear on their intentions and very professional.
The expertise and communication from Matt and his team was unmatched. Truly the team went above and beyond to help me purchase my first real estate investment!
From start to finish, Matt and his team had superb communication, were easily accessible and very knowledgeable. I can't imagine having a stronger team. We were extremely impressed with the professionalism and would heartily recommend them
Extremely caring.
Clear and easy communication was great. I liked knowing that I could text my lender and get a quick response. The video emails explaining things was also very helpful. Thank you very much!
Matt was very friendly amd knowledgeabl, I asked a bunch of questions and he readily replied with answers He's a pleasure to work wit!
Call me at 216.560.6590 or message me below!
