I originally was with another lender. After two weeks, we began having appraisal issues and the loan officer admitted it was an awful appraisal but they simply would not dispute it. I was put in touch with Ryan and he had my loan application to clear to close in one week with not a single issue. It was the easiest process I had ever had. Ryan was sensitive to the fact that I was already highly stressed out with the transaction and took so much of the burden off my shoulders. He… Click to Read Full
This is our second time working with Ryan Frantz at Ruoff on our home purchase. Another amazing experience and smooth process to close. Highly recommend Ryan and Ruoff to all of our family and friends.
Ryan Frantz was absolutely GREAT to work with, and he went above and beyond to make us feel valued. He was so willing and able to help us understand all the processes that were integral to our mortgage. He was an initiator every step of the way.
The communication was fantastic...everything from what to expect, to the regular emails about noticing and completing information in the portal- all outstanding!
The entire process was great. Ryan was very professional and prompt. I never had to worry about where I was in the process.
Ryan was extremely friendly, knowledgeable, and easy to work with. He explained things in a way that made it easy for a first-time buyer to understand. He was very communicative and responded to all emails and calls very quickly. I would definitely recommend him to anyone! Thanks, Ryan!
This was my second time working with Ryan during the home buying process and I cant say enough good things about him. He is always available to chat and explains things in a way that you can understand. I would recommend him to anyone.
Ryan Frantz, with terrific assistance from Stacey Klein, performed exceptionally. Very knowledgeable, A+ communication skills, and always available to respond to a question. The Loan Butler software is outstanding!
I'm not sure how someone can be so helpful, caring, and committed! But ryan was just that. If I were you I'd give than man a raise because I promise you want to keep that guy around as long as possible! And no, I have never met him!
